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ZuluFREE Shipping Policy
1. Overview
HerbsPro is pleased to offer FREE Standard Shipping on qualifying products shipped within the United States.
FREE Shipping is automatically applied at checkout when your order meets all eligibility requirements. No coupon code is required.
2. FREE Shipping Eligibility
To qualify for FREE Shipping, all of the following conditions must be met:
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Your order subtotal must be $49.00 or more after all discounts and adjustments.
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Your total shipment weight must be under 2 lb (0.91 kg).
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The shipping destination must be within the United States.
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The order must contain eligible products.
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No promotional discount code or coupon may be applied to the order.
If any of these conditions are not met, standard shipping charges will apply.
3. FREE Shipping Eligibility Examples
| Order Subtotal | Shipment Weight | Discount Code Applied | FREE Shipping Eligible |
|---|---|---|---|
| $49 or more | Under 2 lb | No | ✅ Yes |
| $49 or more | 2 lb or more | No | ❌ No |
| Below $49 | Under 2 lb | No | ❌ No |
| Below $49 | 2 lb or more | No | ❌ No |
| $49 or more | Under 2 lb | Yes | ❌ No |
4. How FREE Shipping Works
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FREE Shipping is automatically applied during checkout.
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No coupon code is required.
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Eligible orders will display FREE Shipping before payment is completed.
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Customers pay only for the product price and applicable taxes.
5. Minimum Order Requirement
The qualifying minimum order subtotal is $49.00.
The subtotal is calculated:
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After promotional pricing
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After automatic discounts
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Before taxes
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Before shipping charges
If your subtotal falls below $49, FREE Shipping will not be available.
6. Shipment Weight Requirement
To qualify, the total shipment weight must be under 2 lb (0.91 kg).
Orders weighing 2 lb or more are not eligible for FREE Shipping, regardless of the order value.
Shipment weight is calculated automatically based on product weight and packaging requirements.
7. Shipping Destination
FREE Shipping is available only for orders shipped within the United States.
International orders and shipments outside the U.S. are not eligible for this promotion.
8. Eligible Products
Most HerbsPro products qualify for FREE Shipping.
However, FREE Shipping may not apply to products that are:
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Oversized
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Heavy-weight
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Hazardous materials
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Temperature-sensitive
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Restricted by shipping carriers
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Subject to manufacturer shipping limitations
Applicable shipping charges, if any, will be displayed during checkout.
9. Promotional Discount Codes
FREE Shipping cannot be combined with any promotional discount code, coupon, or special offer unless explicitly stated by HerbsPro.
If a promotional code is applied to your order:
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FREE Shipping will be removed.
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Standard shipping charges will apply.
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Customers may choose either:
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FREE Shipping (if eligible), or
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A promotional discount code.
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Both promotions cannot be used together.
10. Multiple Warehouse Shipments
HerbsPro ships from multiple fulfillment centers across the United States.
If your qualifying order is shipped in multiple packages:
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No additional shipping charges will be applied for eligible FREE Shipping orders.
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Packages may arrive separately.
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Tracking information will be provided for each shipment.
11. Delivery Time
FREE Shipping orders are shipped using standard delivery services.
Estimated delivery time:
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3–7 business days after shipment.
Delivery times may vary due to:
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Customer location
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Weather conditions
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Carrier delays
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Peak holiday seasons
Business days exclude weekends and public holidays.
12. Expedited Shipping
Customers may choose faster shipping methods during checkout.
If an expedited shipping option is selected:
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FREE Shipping does not apply.
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Applicable expedited shipping charges will be displayed before payment.
13. Order Changes
If your order is modified after placement:
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Removing items may reduce the subtotal below $49.
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Adding products may increase the shipment weight to 2 lb or more.
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Applying a promotional discount code will remove FREE Shipping eligibility.
If the order no longer qualifies, applicable shipping charges will be calculated before processing.
14. Returns and Refunds
If returned items reduce the qualifying subtotal below $49, HerbsPro reserves the right to deduct the applicable shipping charges from the refund where permitted by law.
Return shipping costs remain the customer's responsibility unless the return is due to a HerbsPro error or a damaged product.
15. When FREE Shipping Does Not Apply
FREE Shipping is not available when:
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Order subtotal is below $49.
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Shipment weight is 2 lb or more.
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A promotional discount code or coupon has been applied.
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The shipping destination is outside the United States.
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The order contains excluded or restricted products.
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An expedited shipping method is selected.
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Carrier or regulatory restrictions prevent standard shipping.
16. Frequently Asked Questions
Do I need a coupon code?
No. FREE Shipping is automatically applied when your order qualifies.
Can I use a discount code and still receive FREE Shipping?
No. FREE Shipping cannot be combined with promotional discount codes or coupons unless specifically stated by HerbsPro.
Does tax count toward the $49 minimum?
No. Only the product subtotal after discounts is considered.
Does shipping count toward the $49 minimum?
No.
Why didn't my order qualify?
Your order may not qualify because:
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Order subtotal is below $49.
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Shipment weight is 2 lb or more.
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A promotional discount code has been applied.
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Your order contains restricted products.
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Your shipping address is outside the United States.
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You selected an expedited shipping method.
17. HerbsPro's Right to Modify
HerbsPro reserves the right to:
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Modify, suspend, or discontinue this FREE Shipping promotion at any time without prior notice.
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Exclude specific brands, products, or categories from eligibility.
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Correct pricing or shipping calculation errors.
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Cancel orders involving fraud, misuse, or abuse of promotional offers.
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Update this policy as business requirements change.
Summary
Your order qualifies for FREE Standard Shipping only when all of the following conditions are met:
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✅ Order subtotal is $49 or more (after discounts)
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✅ Total shipment weight is under 2 lb
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✅ Shipping address is within the United States
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✅ Order contains eligible products
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✅ No promotional discount code or coupon has been applied
If any of these conditions are not met, standard shipping charges will apply. FREE Shipping is automatically applied during checkout—no coupon code required.
